How to Start Your Claim

Accidents happen, but we’re here for you. Let’s get you back on track.

Start a Claim


No matter how you start your claim—over the phone or online—we will be there to help you every step of the way. You can count on support from ERIE agents and claims adjusters, who have lots of experience to handle your auto, home or business insurance claim. They’ll get in touch with you right away to review your claim and your insurance coverage. They’ll also stay in touch with you throughout the process and answer all your questions. There are three easy ways to start a claim. Let’s get started.


Call Your ERIE Agent

Get in touch with your local ERIE agent to start your claim. Don’t have your agent’s number? No problem. Use our find an agent tool to look up your agent’s contact information. Talking with someone you already know and who is familiar with the claims process can help put your mind more at ease.



If you can’t reach your agent, contact us. We know unexpected events can be stressful, and we’re ready to help. Call (800)-367-3743 for support 24/7.


File Online

Most claims can be filed online in a few easy steps. You’ll need your policy number to get started. Once we receive the details, we’ll get in touch with you quickly.

Talk to an Agent
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