Sourcing and Vendor Management
Our mission is to actively support ERIE's business needs by managing vendor relationships and the acquisition of goods and services in a professional, ethical, and cost-efficient manner.
Our suppliers are critical to achieving our mission of being Above All in Service®. We believe in mutually beneficial relationships with our suppliers that satisfy our sourcing and contractual standards. We seek positive and collaborative interactions with our vendors with a goal of enhancing ERIE’s competitiveness.
Review our policies and guidelines as well as our supplier code of conduct and invoicing requirements:
Our dedication to fairness and integrity carries through to the vendors we partner with.
Visit our user guides and forms page to submit your vendor setup form or get help using Ariba.
At Erie Insurance, we’re dedicated to purchasing goods and services from diverse suppliers within local communities where our Customers, Agents and Employees live and work. We foster an inclusive environment and that extends to our supplier community.
It's our goal to create an environment where all of our stakeholders—Customers, Agents, Employees, and Suppliers—comprise diverse individuals, perspectives and backgrounds.
We’re committed to fair and equitable access to sourcing and contractual opportunities, which align with ERIE’s cost, quality and delivery standards. We understand that a diverse supplier base encourages competition and leads to more innovative products and services.
We look forward to learning more about your organization!
What is the Ariba Network?
The Ariba Network is an online service we and our suppliers use which is a convenient way to receive purchase orders and send invoices.
What are the benefits to the Ariba Network?
The free “light or standard” account uses email notifications to access the purchase orders and invoice statuses. Multiple users can have access to the account and notifications after registration. Refer to p.3 of Vendor Ariba User Guide to see further capabilities of Enterprise/Full Account.
How much are the Enterprise/Full Account Fees?
What is the link to login to the Ariba Network?
How do I contact Ariba?
How do I access my Ariba account if the account administrator has left the company?
Contact Ariba to reset the account through a verification process. Refer to question 5 of Vendor Ariba User Guide.
How do I change the account administrator of the Ariba Account?
Refer to p.4 of Vendor Ariba User Guide. If no one from the company is able to access the account, you should reach out to Ariba following the Contact Ariba Support Guide for assistance. Sourcing and Vendor Management can be reached at 814-870-7160. For those who cannot identify their ANID number should reach out to Ariba directly.
How do I change my invoice or email notifications for my Ariba Account?
How do I invoice against a PO with a C #?
Refer to Contract Invoicing Guide.
How can I check status of my payments within Ariba?
For Light/Standard account, save the email notifications from submitted invoices and follow the link within the email to view the invoice. You can then see the invoice status and scheduled pay date.
For Full/Enterprise account, go into your “Outbox” to search for the invoice number in question. Searching an exact number is easiest.
Refer to the Vendor Ariba User Guide or submit a question to the Sourcing and Vendor Management team using our Supplier Question Submission Form.
How do I collect a Single Use Account (SUA) payment?
If you need assistance when you receive your first payment or have any questions about the SUA payment program, please contact J.P. Morgan Supplier Support Services at sua.supplier.support@jpmchase.com or 877-263-5184.
If you have any questions related to your invoice or payment amount or if you would like to update your payment notification email address, please contact Erie Insurance’s Accounts Payable Resolution Desk at (814) 870-5050, or email APInvoicing@ErieInsurance.com.
What do I do if I changed my remittance address or bank account information?
Please use the Vendor Setup Form and follow the instructions within the form.
How do I prepare an invoice?
Please refer to the Invoicing Requirements and follow the instructions.
Where do I send my invoice?
Please refer to the Invoicing Requirements and follow the instructions.
How can I inquire about the status of my payment? (not an Ariba enabled vendor)
Please refer to the Invoicing Requirements.
What should I do if I lost or misplaced my check?
Please contact our Accounts Payable Customer Service at (814) 870-5050, or email Apinvoicing@erieinsurance.com.
What methods of payment are available?
Erie offers three payment method options consisting of credit card (Single Use Account), ACH and check. Please use Vendor Setup Form and follow the instructions within the form.
Refer to the Invoicing Requirements or submit a question to the Accounts Payable team using our Supplier Question Submission Form.