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For assistance with all your policy and service needs, contact your local ERIE agent during normal business hours.
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Not sure where to get started? We've got you covered.
For assistance with all your policy and service needs, contact your local ERIE agent during normal business hours.
Self-service with online account
Policy Information
View, send and share policy documents (including your ID card* and declaration page).
*ID cards not available in New York.
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Make a payment or view billing activity and documents. Save your payment information securely in your wallet.
Peace of Mind
View your claim status, contact your local ERIE agent and access the app through a secure login.
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Erie Family Life Service Center
P.O. Box 83026
Lincoln, NE 68501-3026
Fax: (866) 567-1219
Life Insurance Claims
Monday-Friday 8 a.m. to 4:30 p.m.
Phone: (800) 458-0811, option 2
Fax: (814) 461-1238
Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104
Monday-Friday, 8 a.m. to 7 p.m. or Saturday, 9 a.m. to 4:30 p.m. (Eastern)
ERIE offices are closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Note: Only news media inquiries will receive a response. For all other inquiries, please visit our Support Center.
FAX
(814) 870-2717