Contact us

Not sure where to get started? We've got you covered. 

We're ready to help.

For assistance with all your policy and service needs, contact your local ERIE agent during normal business hours. 

man sitting behind laptop looking relaxed

Self-service with online account

Policy Information

View, send and share policy documents (including your ID card* and declaration page).
*ID cards not available in New York.

Online Payments

Make a payment or view billing activity and documents. Save your payment information securely in your wallet.

Peace of Mind

View your claim status, contact your local ERIE agent and access the app through a secure login.

Go Paperless

Stop receiving your bill and policy documents in the mail. Sign up for paperless and receive an email when documents are ready to view.

Log in or Create Account

Customer care

mailing address and hours

Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104

Monday-Friday, 8 a.m. to 7 p.m. or Saturday, 9 a.m. to 4:30 p.m. (Eastern)

ERIE offices are closed on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Suspect insurance fraud?

Media, investors and community

Media relations

Note: Only news media inquiries will receive a response. For all other inquiries, please visit our Support Center.

Contact Media Relations

Investor relations

FAX
(814) 870-2717

Visit Investor Relations

Request a charitable donation

For more information about our funding request process, visit the Giving Network page.
Visit Giving Network