Customer Service — Meeting Your Needs

Notice: These tools will be unavailable Sunday, Sept. 7, from midnight until approximately 5 a.m.: auto insurance quoting, the Agent locator, direct repair facility locator and file a claim. We appreciate your patience.

Erie Insurance offers many customer service options online. Whether you’re looking for an auto insurance quote, trying to find an Agent, need to pay your bill or simply have a few questions, let us help you.

Contact Customer Service Find contact information for Erie Insurance’s customer service representatives.
Looking for Auto Insurance Quote? In few minutes, you can get a 12-month auto insurance quote from Erie Insurance.
Looking for an Agent? Use the Agent locator to find an insurance agency near you.
Need to File a Claim? Find information about the claims process and you need to file a claim online.
Need to Pay a Bill? Erie Insurance offers online payment processing for your ERIE policies. Find out more about this and other methods of payment or refer to these FAQs.
Still Have Questions? Find a comprehensive list of commonly asked questions and answers concerning insurance policies and coverage.

Service Center

Want to talk? Let us know when it's best to call you.