Speed Dial

Rusty Herring

“What really stands out in my mind is the interaction you have from the district sales manager all the way to the president,” says Rusty Herring, an Erie Insurance Agent in Durham, N.C. “We can talk. And Erie Insurance is willing to listen. We know each other on a personal basis. I’ve been in the insurance business for 28 years and I’ve never seen anything like it.

“Erie Insurance’s people are superb. They are down-to-earth, top-flight people. I’ve got one of our adjusters on speed dial. My customer service representatives feel just as comfortable calling as I do. You just can’t do that with any other company. You wouldn’t even know who to call.”

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